Learn in the app
Open Settings → Learning Center for guided help with inventory, expenses, labor, analytics, customization, labels, and backups.
STOCKR SUPPORT
Inventory help,
without the guesswork.
Find quick answers, learn where your data lives, or get in touch directly.
Send feedback
Found a bug or have an idea that would make Stockr better? We want to hear it.
Share feedbackProtect your records
Create regular database backups from the Export tile, especially before deleting Stockr, changing devices, or restoring data.
QUICK ANSWERS
Frequently asked questions
Where is my Stockr data stored?
Your inventory and business records are stored locally on your device in Stockr's database. Stockr does not require an account and does not upload this database to a Stockr-operated server.
How do I back up or move my data?
Use Export on the Home screen to create a database backup. Save it somewhere secure. To restore, open Settings → Import Database and select a compatible Stockr backup.
How do I restore a Pro purchase?
Open any Pro preview, continue to the upgrade screen, and use Restore Purchases. Make sure the device is signed in to the Apple Account that originally subscribed.
Why does barcode scanning need camera access?
Stockr uses the camera to recognize UPCs and Stockr inventory labels. Stockr does not save photos or video from the scanner.
How should I report a problem?
Email stockrsupport@gmail.com with what you expected, what happened, and the steps that caused it. Including your Stockr version, iOS version, and device model is helpful. Never send your database unless support specifically requests it and you choose to share it.
STILL NEED HELP?
Talk to Stockr Support
Questions, bug reports, and feature requests are all welcome.